Drive Up Revenue With Foodback’s Authentic Diner Feedback
More Repeat Business
Customers who are listened to are customers who return.
More New Business
The wisdom of crowds perfects your offering, spreading your name wider.
Give Them What They Want
Customers tell you what’s missing from the menu, creating unforeseen new revenue opportunities.
Cut Out The Waste
Discover which items or service features are unpopular and get rid of them.
Better Customer Insight
50% of Foodback respondents leave valuable demographic data.
Stop The Reputational Damage
Catch and fix customer criticism privately before they take it online.
Any Segment, Anytime, Anywhere
Foodback offers customer insight and analytics tailored to the kind of eating place you are.
QR for Pre-Paid
Regardless of where you serve the meal, add a simple QR code to the table, packaging, receipt or similar. Once your guest have tried Foodback, they will try again.
Foodback Bill Folder
If you’re running table service venues handing out the bill after the meal, the Foodback Bill Folder is your perfect companion. 90% of your customers will answer!
Integration with our API
Integrate Foodback directly to your app, and get valuable feedback where ever the digital interaction happens.
Powerful, Game-changing Analytics
For Dining Professionals, Not Data Scientists.
Cutting-edge data visualisation techniques let you identify key trends instantly, but drill down for more detail when you want. Our core principle is you should find any answer you need in a few seconds.
Data For Mutiple Outlets
Whether it’s five locations or 500, if you manage more than one eating place, we have special reporting tools for you:
- Goals & Benchmarking
- Totally customisable configuration and access control
Closing the Loop
We deliver an end-to-end customer insight and improvement solution.
With Foodback you’ll always be one step ahead of the competition.