Let The Customer Help
Lead The Way
Get the insight you need today for a better tomorrow. Foodback provides world-leading, real-time, actionable insights for Hospitality and Consumer Goods brands.
Our secret sauce, and now yours, is the voice of the people.
Tune in to
What Really Matters!
Get a direct line to your customers or consumers, providing you with real-time feedback to fine-tune every aspect of your business.
Trusted by Customers around The World
Our customers span the globe – from the Nordics to North America
How Foodback Works
Turn your customers feedback into your immediately available, and easy to use actionable insights.
Your very own secret sauce, made by your own customers, just for you.
Hospitality
Do they like the food? Is the music too loud? Are your staff being attentive enough?
Foodback provides a direct line to your customers. One that turns their real-time feedback into your immediately available actionable insight. Deliver exactly what your customers want, right when they want it.
Consumer Goods
Who bought your product? What did they buy? When? What made them buy it? When and where did they consume it?
Foodback provides a direct line to your consumer. A plug & play solution that gives you real-time consumer insight, shopper behaviour, product/brand feedback and brand engagement. All without you lifting a finger.
Foodback has been a game-changer for Egon.
Consumers are happily engaging with our brand, enabling us to learn more about their consumption habits and usage situation of our products.
Powered by Foodback Intelligence
You’re probably curious by now. How is it even possible? Let us explain. We combine big data with cutting-edge technology, allowing you to consistently enhance your customer experiences.
It´s a not-so-secret recipe that you can find at places like the home of the Baltimore Ravens
M&T Bank Stadium and the Javits Center in New York.
A serving of dynamic QR-codes, a dash of gamification and a sprinkle of AI-powered analytics.
Smart Surveys
We ask the right questions at the right moments, tirelessly ensuring surveys are brief and engaging. That’s why customers consistently choose Foodback for their feedback.
Smart Analytics
By merging big data with AI and ML, we distill crucial insights, empowering you to make informed decisions and craft experiences and products your customers love. Sounds complex? It is. Yet, we make it simple for you to use.
Get world-leading, real-time and actionable insights directly from your consumer or customer
Food for Thought
Check out our latest blog posts!
Voice of the Customer – Transform Insights into Action
Let’s be totally honest here. Collecting feedback is the easy part.
There, i said it.
It’s like going to the gym once and expecting abs (guilty). Or buying a cookbook and assuming dinner will make itself (I wish).
Understanding your customers? Essential. But it’s only the first step.
Voice of the Customer – Drive Engagement and Loyalty
Buzzwords are fun.
Synergize. Leverage. Move the needle.
But Voice of the Customer is more than just a buzzword. It’s a a way of approaching how you do things. A powerful approach that you can use to capture customer expectations, preferences, and sentiments, and directly shape how you engage and foster loyalty with your audience.
Karen Was So Not Into This – Until She Was
When Karen first heard the words “customer feedback solution,” she reacted the way she reacts to somebody applauding when an airplane lands: with a mix of deep suspicion and visible disdain.
