Drive Up Revenue With Foodback’s Authentic Diner Feedback
More Repeat Business
Customers who are listened to are customers who return.
More New Business
The wisdom of crowds perfects your offering, spreading your name wider.
Give Them What They Want
Customers tell you what’s missing from the menu, creating unforeseen new revenue opportunities.
Cut Out The Waste
Discover which items or service features are unpopular and get rid of them.
Better Customer Insight
50% of Foodback respondents leave valuable demographic data.
Stop The Reputational Damage
Catch and fix customer criticism privately before they take it online.
Some of Our Clients
We're Experts on Feedback About Food
We deliver an all-inclusive solution for feedback about food, tailored for your business.
In House
The original Foodback, which gives mobile payment, deep insight and an industry leading response rate of 90%.
Take Away
Are your guests taking the food home or to work? No worries, we have a great solution for this as well.
Breakfast
Hotel breakfasts are more important for business than ever before! We'll tell you what your guests think.
Canteens
Canteens serve a guest over 100 meals every year. We give you detailed feedback about your canteen's quality.
Café / Diner
Serving pre-paid food and drinks under your own roof? We make sure guests can leave valuable feedback!
Food Courts
Where food genres blend perfectly via shared tables. One Foodback QR Code brings them all together.
What Our Clients Say About Foodback
Foodback at a Glance
Feedback on Any Device
Either you use the Foodback Bill Folder for In House, or a QR based solution elsewhere. We secure fresh and high quality feedback that you can act on!
Intelligent Survey Engine
Made in collaboration with PhD Professors to ensure detailed feedback unlike any other solution, while still keeping it fast and super simple for the guests to answer.
Mobile Payment
With Foodback In House, you can finally leave the payment to the guests, and they will handle it all by themselves. The best part, you get high quality feedback at the same time.
Analytics for Busy Restaurants
One thing is gathering restaurant big data, another is to analyze and present it in a user friendly way. Our analytics core principle is power by simplicity. Any user should be able to find the answers needed in a matter of seconds!
Built for Enterprises
Either you’re a small chain of 5 restaurants or a multi national chain of 500, we have you covered!
- Goals & Benchmarking
- Groups
- Powerful Config & Access Control
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Features That Give You a Competitive Advantage!
Intelligent Survey Engine
We deliver high response rates combined with deep insight 40+ aspects of the meal experience.
Mobile Payment
Let the guests handle payment and splitting the bill themselves. The tip is always kept separate!
Live Notifications
Get notified the second something happens, so you can correct, adjust and keep your customers happy.