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Stand out at a time when guests expect the perfect experience.
Foodback is the easiest way to improve your guest experience. Our survey engine is fast and fun for your guests, and the data we collect is displayed in easy-to-use out-of-the-box dashboards.
Drive loyalty and guest retention
Connect with guests, build meaningful relationships, and create a holistic brand experience and customer journey.
Get actionable business insights
Ask your guests questions that will help you understand the drivers of Good and bad experiences, and give you the information you need to make meaningful change at your business.
Collect large volumes of data from all your locations on one platform for analysis.
Stand out in a competitive market
Keep an eye on day-to-day operations at every level and ensure all levels of management understand the guest experience.
Respond immediately to guest feedback
Foodback’s quick questionaire gives you insight to the silent majority, helps you stop reputational damage, and prevents ‘lost in translation’ between guests and staff.
Manage guest experience at all business levels
Dashboards presented in an easy-to-read format that is perfect for single-location managers as well as regional directors and leadership to have an overview of all their units.
What is Foodback?
Foodback is a comprehensive guest feedback platform that connects businesses with their guests and provides high-quality, actionable insights. Watch the video below to learn what Foodback can do for you!
Trusted by customers around the world
Our customers span the globe – from the Nordics to North America!
Food for Thought
Check out our latest blog posts!
In early 2020, one of our customers at Foodback, Coor Service Management, came to us with a very exciting project, Food (R)evolution. Through a program called Floke, they had put together a team looking for challenges in the food supply chain.
Foodback has just launched Foodback Portal & Check-In, a new solution for the restaurant trade allowing diners to check-in, look at and order from the menu, and rate their meal.
What about the eating establishments that do not hand out the bill after the meal? Take Away? Canteens? Cafés? Hotel Breakfasts? All important meal experiences, where feedback is equally important.