Genuine feedback

while it's fresh!
Get a Demo
;

We’re Experts on Feedback for Food

In House

The original Foodback, which gives  mobile payment, deep insight and a industry leading response rate of 90%.

Take Away

Are your guests taking the food home or to work? No worries, we have a great solution for this as well.

Breakfast

Hotel breakfasts are more important for business then ever before! We tell you what your guests think.

Canteens

Canteens serve a guest over 100 meals every year. WE give you the general opinion of your canteens quality.

What our Clients Says About Foodback

Powerful Dashboards

There is no doubt that Foodback delivers a significant amount of feedback! With the support of great dashboards, it puts the staff on board and management on land in a good position to develop our concepts, and deliver great guest experiences every day.

Magne Jacobsen
VP Hotel Operations, Hurtigruten

Simple, but Powerful!

The digital bill folder offers a quick and easy user experience, and deep insight into all important aspects of the meal experiences we deliever through our historical and high quality restaurants.

Nils Henrik Geitle,
CEO, De Historiske Hotel- og Spisesteder

Great for Marketing!

We’re overwhelmed with how much value Foodback brings to the Sabi restaurant chain. For the first time, we now have a tool that can give us the daily pulse of all our restaurants!

Kenneth Storesund,
Development Manager, Sabi Sushi

Instant & Detailed Feedback

We find that the majority of our guests are more than happy to answer the questions, which gives us a valuable daily overview of our performance in regards to the overall dining experience

Nicolas Maffini,
Food & Beverage Manager, Sola Stand Hotel

Foodback at a Glance

Feedback on Any Device

Either you use the Foodback Bill Folder for In House or a QR based solution elsewhere, we secure fresh and high quality feedback that you can act on!

Intelligent Survey Engine

Our intelligent survey engine makes sure our restaurants get detailed feedback unlike any other solution, while still keeping it fast and super simple for the guests to answer.

Mobile Payment

With Foodback In House, you can finally leave the payment to the guests, and they will handle it all by themselves. The best part, you get high quality feedback at the same time. We support Alipay and Vipps.

 

Analytics for Busy Restaurants

One thing is gathering restaurant big data, another is to analyze and present it in a user friendly way. Our analytics core principle is power by simplicity. Any user should be able to find the answers they need in a matter of seconds!

Built for Enteprises

Either your a small chain of 5 restaurants or a multi national chain of 500, we have you covered!

  • Goals & Benchmarking
  • Groups
  • Powerful Config & Access Control

Interesting, I want to know more...

 
Go to Product

Some of Our Nordic Clients

               

Features That Gives You a Competitive Advantage!

Intelligent Survey Engine

We deliver high response rates combined with deep insight 40+ aspects of the meal experience

Mobile Payment

Let the guest handle payment and splitting the bill themselves. The tip is always kept separate!

Limit Social Media Negativity

Unhappy customers who use Foodback will not have the same urge to talk you down online.

E-mail Collection

On average, 27% leave their e-mail, which is great for marketing campaigns and expanding your customer clubs.
v

Comments

On average, 31% write comments, which often proves to be actionable information.

Compare Restaurants

Compare and analyze restaurants against each other, to better understand how they perform.

Digital Advertisement

With Foodback, you can show a digital advertisement to every single guest. And you can swap it in seconds!

Brand Your Foodback

Make sure your Foodback is an integrated part of your customer experience.

Ready to Give us a Try?

 
Contact us

Latest From our Blog

Øk omsetning fra kinesere med Alipay og WeChat Pay

Øk omsetning fra kinesere med Alipay og WeChat Pay

Aug 30, 2018

Visste du at mobilbetaling i Kina vil ha 650 millioner aktive brukere i 2018? De som dominerer dette markedet er Alipay og WeChat Pay. Disse aktørene er ikke et rendyrket betalingsmiddel, men de tilbyr en komplett markedsplass som deres brukere benytter daglig. Med...

Foodback på Svalbard

Foodback på Svalbard

Jul 9, 2018

78 grader nord Dette er så langt nord du kan komme hvor du finner restauranter, og Foodback er på plass i Funktionærmessen, Restaurant Nansen og Coal Miners' Bar & Grill. Her finner du alt fra internasjonale retter laget av de beste råvarer, fokus på arktiske...

Foodback fra Bergen til Kirkenes

Foodback fra Bergen til Kirkenes

Jun 22, 2018

Ship O'Hoy og velkommen om bord! Hver dag siden 1893 har Hurtigruten seilt langs Norges kyst og gitt passasjerer uforglemmelige opplevelser. For snaut to måneder siden steg Foodback om bord. Hurtigruten har 16 skip som seiler fra Svalbard i nord til Antarktis i sør....

Go to Blog