Foodback for Hospitality

Let the customer help lead the way

Our secret sauce, and now yours, is the voice of the people.

Foodback has been a game-changer for Egon.

Ståle Nøst and Egon

Ståle Nøst
Chief Marketing Officer – Egon/Norreingruppen

Discover Foodback – a game-changer for you & your brand

Foodback delivers fresh customer/guest feedback straight from the source

Drive loyalty and guest retention

Connect with guests, build meaningful relationships, and create a holistic brand experience and customer journey.

Genuine & fresh consumer insights

Gain immediate, actionable insights to understand the ‘why’ behind every purchase, allowing you to swiftly improve service and maintain your competitive edge.

Full control, at all levels

Dashboards presented in an easy-to-read format that is perfect for single-location managers as well as regional directors and leadership to have an overview of all their units.

How Foodback Works

It’s this simple!

Plug & play setup

With Foodback you are onboarded in days, not months. We have people who truly understand hospitality and can guide you through the process.

A survey that engages

Our survey has the highest engagement rates in the industry, enabling your customers to engage with your brand.

Actionable insight

Set up and start gathering insights in days, not months. With our dynamic QR code, effortlessly adapt and update it, ensuring your data stays fresh and relevant.

Have 1 minute? We’ll show you 🍿

 
Customer Spotlight

How Compass Group Canada is using Foodback to amplify their track record of outstanding customer service

Compass Group Canada was looking for a tool to help measure and track their guest experience across all areas of the business, and increase the quality and quantity of guest feedback data while also creating an engaging experience for the customer.

 

Powered by Foodback Intelligence

You’re probably curious by now. How is it even possible? Let us explain. We combine big data with cutting-edge technology, allowing you to consistently enhance your customer experiences.

Foodback Intelligence Illustration - Web

Smart Surveys

We ask the right questions at the right moments, tirelessly ensuring surveys are brief and engaging. That’s why customers consistently choose Foodback for their feedback.

Smart Analytics

By merging big data with AI and ML, we distill crucial insights, empowering you to make informed decisions and craft experiences and products your customers love. Sounds complex? It is. Yet, we make it simple for you to use.

Learn More about Foodback

Trusted by customers around the world

Our customers span the globe – from the Nordics to North America!

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Request Your Free Demo Now!

Discover the Power of Foodback in Real Time!

Food for Thought

Check out our latest blog posts!

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