Foodback for Consumer Goods
Let The Customer Help Lead The Way
Our secret sauce, and now yours, is the voice of the people.
It’s quick, taking just about 30 seconds and we receive instant feedback. We no longer have to wait weeks for feedback; now, we gather insights the
moment our surveys go live.
Thea Bolstad
Brand Manager – Q-Meieriene
Discover Foodback – a game-changer for you & your brand
Foodback delivers fresh consumer feedback straight from the source
— it’s the closest you’ll come to direct consumer engagement!
Direct consumer conversations
Experience the power of real-time, 1:1 engagement with your consumers, fostering transparency and brand engagement.
Real-time consumer insights
Gain immediate, actionable insights to understand the ‘why’ behind every purchase, allowing you to swiftly improve products and maintain your competitive edge.
Instant setup, ongoing flexibility
Set up and start gathering insights in days, not months. With our dynamic QR code, effortlessly adapt and update it, ensuring your data stays fresh and relevant.
How Foodback Works
It’s this simple!
Plug & play setup
With Foodback you are onboarded in days, not months. We have people who truly understands consumer goods and guides you through the process.
A survey that engages
Our survey has the highest engagement rates in the industry, enabling your customers to engage with your brand.
Actionable insight
Set up and start gathering insights in days, not months. With our dynamic QR code, effortlessly adapt and update it, ensuring your data stays fresh and relevant.
Customer Spotlight
How a Pioneering Scandinavian Dairy Brand Uses Foodback to Talk Directly to The Consumer
Over 60 000 foodbacks on just a handful of products over six months.
66% left written responses.
Industry-leading 2% scan rate on all products sold.
90% return rate.
Successfully developed and launched a new product based off direct feedback from their consumers.
Powered by Foodback Intelligence
You’re probably curious by now. How is it even possible? Let us explain. We combine big data with cutting-edge technology, allowing you to consistently enhance your customer experiences
It´s a not-so-secret recipe that you can find at places like the home of the Baltimore Ravens M&T Bank Stadium and the Javits Center in New York.
A serving of dynamic QR-codes, a dash of gamification and a sprinkle of AI-powered analytics.
Smart Surveys
We ask the right questions at the right moments, tirelessly ensuring surveys are brief and engaging. That’s why customers consistently choose Foodback for their feedback.
Smart Analytics
By merging big data with AI and ML, we distill crucial insights, empowering you to make informed decisions and craft experiences and products your customers love. Sounds complex? It is. Yet, we make it simple for you to use.
Bridging The Gap to Your Customer is Just 20 seconds Away...
Trusted by customers around the world
Our customers span the globe – from the Nordics to North America!
Food for Thought
Check out our latest blog posts!
Karen Was So Not Into This – Until She Was
When Karen first heard the words “customer feedback solution,” she reacted the way she reacts to somebody applauding when an airplane lands: with a mix of deep suspicion and visible disdain.
Real-Time Customer Feedback Solutions for Smarter Decisions
Ever wonder what your customers truly think about their experiences at your venue, stadium, event or product? More importantly, ever wish you knew exactly what they were thinking in the moment, right when you could actually do something about it?
Don’t Be The Old Scout In The Room: Be Billy Beane
There’s a famous scene in Moneyball, one of my all-time favorite movies, that perfectly illustrates the age-old battle between tradition and innovation. The fight between the old school and the new. Don’t be the old scouts in that room…
