Foodback expands to take away and delivery
In 2017, we released the next generation Foodback, with a brand new Bill Folder and Analytics Portal. We have received lots of positive feedback about the solution, and have since rolled out to Norway’s most known restaurant brands.
Now what about the eating establishments that do not hand out the bill after the meal? Take Away? Canteens? Cafés? Hotel Breakfasts? All important meal experiences, where feedback is equally important. Well, wait no more, we have the answer.
Same all-inclusive solution
Here at Foodback, we’re all about simplicity. The industry we’re serving are filled with busy people, and they need tools that just work. That’s why we have created a brand new set of questions for Delivery and Take Away, which are carefully split into 4 pre-defined categories:
So there is still no need for a comprehensive implementation project, workshops or similar. After you have signed with Foodback, you’re up and running in a jiffy!
With our flexible integration, we can serve the same experience in your own app, via Push, SMS or Email. It’s very easy to get started, and as always, you are in control of the look and feel, so it integrates perfectly with your existing brand.
Since we’re moving onto the guests’ own devices, we can now make the advertisement a link to a campaign or similar on your home page. We even support GIF’s to make them more engaging.
The user experience
We’ve kept the fast and simple experience from our Bill Folder, and made it even simpler. 5 questions and a comment, and the user is done in 30 seconds.
Recent news from Foodback
We are excited to announce that Derek Greenberg is joining Foodback as Senior VP of Sales, North America. Derek has been partnering with Foodback since March 2021 as a strategic advisor.
Kristyn will play an important role in bringing Foodback to the global market, managing all of Foodback’s digital marketing strategy and operations. She will be responsible for crafting Foodback’s global brand and ultimately, building a strong marketing team.
Merete will be in charge of the company’s customer experience, starting with building the area of Customer Success, to ensure new customers a seamless welcome in addition to managing the best possible experience for the existing customer portfolio.