Food for Thought
What Athletes Can Teach Us About Customer Success: Lessons From The Locker Room
Ever wondered what happens to athletes after their final match?
The transition from a high-level sports career to the corporate world isn’t just about swapping jerseys for suits— it’s a journey of preparation, identity shifts, and leveraging transferable skills.
Elevate Your FMCG Brand with Consumer Engagement
Elevate Your FMCG Brand with Consumer Engagement Consumer engagement and feedback are vital components of effective brand strategies. Understanding and interacting with consumers create meaningful connections and drive brand success (ref. 1, 2, 3, 4). Marketing expert...
The Importance of Engaging Your Consumers
This stark reality should make every stakeholder within an FMCG company pause and reflect. How does your company handle consumer feedback? Are you effectively engaging with your consumers to ensure satisfaction and loyalty? In an age where word-of-mouth can make or break a brand, the importance of consumer feedback cannot be overstated.
Foodback Launch: A New Era of Consumer Insight, Consumer Connections & Product Success
Foodback Launch: A New Era of Consumer Insight, Consumer Connections & Product Success Did you know a staggering 90% of new fast-moving consumer goods (FMCG) don't survive their first year?123. Furthermore, consumers are increasingly demanding and expecting...
Foodback Powers RC Show 2024 – Canada’s Leading Foodservice & Hospitality Expo
Foodback Powers RC Show 2024 - Canada’s Leading Foodservice & Hospitality Expo We're thrilled to announce our continued partnership with Restaurants Canada Show (RC Show), the foremost event for Canada's foodservice and hospitality industry. As the official...
Foodback continues North America expansion
Norwegian SaaS firm Foodback expands its innovative guest feedback solutions in North America, anticipating substantial growth in 2024. Recognized for streamlining feedback and enhancing guest satisfaction, it’s poised to empower hospitality businesses in an evolving market.
5 Key Take Aways from UMAMI Arena 2023
5 Key Take Aways from UMAMI Arena 2023 In 1976, Apple launched their legendary Apple I, made in the garage of Steve Jobs' family home in Los Altos, California. In 2014, we here at Foodback had our equivalent moment, the launch of our first product, the digital bill...
Compass Group Canada and Foodback Announce Exclusive Partnership to Revolutionize Customer Experience
Compass Group Canada to amplify their track record of outstanding customer service, driven by Foodback’s simple platform and in-the-moment customer insights.
When you’re itching to ask just ‘One More Question’
When you're itching to ask just 'One More Question' The new year is approaching and it’s time for many to wind down. We are egg-cited to share that even though times have been difficult, we see generally high scores on the experiences that our customers are providing...
