Let The Customer Help

Lead The Way

Our secret sauce, and now yours, is the voice of the people.

Foodback Overview

Tune in to
What Really Matters!

Get a direct line to your customers, providing you with real-time feedback to fine-tune every aspect of your business.

How Foodback Works

Turn your customers feedback into your immediately available, and easy to use actionable insights.

Your very own secret sauce, made by your own customers, just for you.

Hospitality

Do they like the food? Is the music too loud? Are your staff being attentive enough?

Foodback provides a direct line to your customers. One that turns their real-time feedback into your immediately available actionable insight. Deliver exactly what your customers want, right when they want it​.

Consumer Goods

Who bought your product? What did they buy? When? What made them buy it?

Foodback provides a direct line to your consumer. A plug & play solution that gives you real-time consumer insight, shopper behaviour, product/brand feedback and brand engagement. All without you lifting a finger.

“Customers are now happily engaging with our brand”

Letting the customer lead the way.

Discover how Q-Meieriene turned a small-scale test into 60,000 voices being heard.

Because if you don’t ask…

Consumers are happily engaging with our brand, enabling us to learn more about their consumption habits and usage situation of our products.

Øystein Skreien

Marketing Director, Q-Meieriene

Powered by Foodback Intelligence

You’re probably curious by now. How is it even possible? Let us explain. We combine big data with cutting-edge technology, allowing you to consistently enhance your customer experiences.

It´s a not-so-secret recipe that you can find at places like the home of the Baltimore Ravens
M&T Bank Stadium and the Javits Center in New York.

A serving of dynamic QR-codes, a dash of gamification and a sprinkle of AI-powered analytics.

Foodback Intelligence Illustration - Web

Smart Surveys

We ask the right questions at the right moments, tirelessly ensuring surveys are brief and engaging. That’s why customers consistently choose Foodback for their feedback.

Smart Analytics

By merging big data with AI and ML, we distill crucial insights, empowering you to make informed decisions and craft experiences and products your customers love. Sounds complex? It is. Yet, we make it simple for you to use.

Bridging The Gap to Your Customer is Just 20 seconds Away...

Trusted by Customers around The World

Our customers span the globe – from the Nordics to North America

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Food for Thought

Check out our latest blog posts!

The Life of Karen: Date Night

The Life of Karen: Date Night

Click-click. Click-clack. The sound of Karens heels reverberates through the car park with a menace that seems to grow step by step.
Karen’s upset already. She’s had a rough morning, a client was late for a meeting, and her beloved Chihuahua, Coco, spilt coffee all over her favorite tablecloth.
Anyway, it’s date night. “Breathe, Karen,” she says to herself. “You deserve a nice evening.”

read more
NEWSFLASH: AI Will Not Save You

NEWSFLASH: AI Will Not Save You

AI is the new electricity, says Dr. Andrew Ng.
Jeff Bezos has said that AI-powered assistants will make our decisions easier and more efficient.
And they are both so right.
But that is exactly the problem.
Which is why there is more to this story.
When everyone is adopting the same AI tools, what happens to your competitive advantage?

read more
The Life of Karen: From Keyboard Warrior To Company Evangelist

The Life of Karen: From Keyboard Warrior To Company Evangelist

No one is born a Karen. Karens are made. They start out like the rest of us. Bright-eyed, full of potential, and ready to share their ideas with the world. But somewhere along the way, Karen stopped feeling heard. Her feedback, her constructive criticism, her carefully curated list of “things
that could improve this experience?” All ignored. And what do you get when you ignore someone for long enough?

read more

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Bites and insights you can use to help your customer lead the way along the path to easy-to-use, actionable, and data-driven insight. Subscribe to make sure you never miss an article!