Genuine feedback

while it's fresh!

%

Response Rate

Forget about mail, SMS and paper based surveys. Foodback gives you an unbeatable hit ratio!

%

Write Comment

Feedback doesn’t get fresher than this, and with fresh, comes honesty. Learn what customers really think about you!

%

Demographic Data

With demographic data like e-mail, age, gender and zip code, you really get to know who your guests are, and who’s not. Use that in your marketing!

Want a demo of Foodback?

Collect Foodback

You present the bill in a closed Foodback Bill Folder. When the customer opens the folder, the screen lights up, and they can immediately start providing their feedback.

This engaging way of collecting feedback gives a whopping respons rate of 96%!

foodback-bill-folder-illustration288x200px

Analyze

Foodback automatically sends you PDF reports, and provides an interactive dashboard, where you can dive into the numbers, read comments, and browse your customer club.

These reports give you the pulse of your restaurants, like no other solution!

Analyze

Improve

Now that you have analyzed the numbers, it’s time to act on them! Standarize and align locations, optimize staffing and ultimately improve your financial results!

Foodback gives you the ability to act in alignment with customer needs!

Foodback Improvement Meeting

Great for Marketing!

We’re overwhelmed with how much value Foodback brings to the Sabi restaurant chain. For the first time, we now have a tool that can give us the daily pulse of all our restaurants!

Kenneth Storesund,
Dev. Manager, Sabi Sushi

Customer Insight on Steroids

We thought the information we got from TripAdvisor and Facebook was enough. Foodback proved us otherwise!

Mustafa Chaibi,
Manager, La Piazza

Features That Gives You a Competitive Advantage!

Interactive dashboard

You get access to an interactive dashboard, where you can dive into the data your way.

Sky high response rates!

A response rate of a whopping 96%, proves that your customers want to give you feedback, if done right!

Accurate analytics

You get a more representative range of feedback, compared to traditional solutions.

E-mail collection

On average, 27% leave their e-mail, which is great for marketing campaigns and expanding your customer clubs.

Compare venues

Analyze venues against each other, to better understand how they perform.

Limit social media negativity

Unhappy customers who use Foodback will not have the same urge to talk you down online.

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Comments

On average, 31% write comments, which often proves to be actionable information.

Brand your Foodback

Make sure your Foodback is an integrated part of your customer experience.

Automated reports

We automatically send intuitive PDF reports on a daily, weekly and monthly basis.

Ready to Give us a Try?

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